Privacy Policy

1. Introduction

We at PlaynTest ("PlaynTest," "we," "us," or "our") are committed to respecting your privacy and protecting the personal data you share with us.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal data when you access or use the PlaynTest platform, including our website, applications, AI-powered tools, mock exams, live classes, analytics, and related services (collectively, the "Service").

This Privacy Policy also explains your rights and choices regarding your personal data, including rights that may be available to you under applicable data protection laws depending on where you live.

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.

This Privacy Policy does not apply to third-party websites, services, or platforms that may be linked to or integrated with the Service. Their privacy practices are governed by their own policies.

2. Personal Data We Collect

We collect personal data in the following ways:

A. Personal Data You Provide to Us Directly

We collect personal data when you voluntarily provide it to us, including when you create an account, use the Service, enroll in programs, or communicate with us.

This may include:

Account Information

Such as your name, email address, username, password, and other information you provide during registration.

Educational and Performance Information

Including practice results, mock exam scores, performance analytics, progress history, and other learning-related data generated through your use of the Service.

Payment Information

If you purchase a Paid Plan or enroll in a Guaranteed Program, payment information is processed by our third-party payment providers (such as Polar.sh). We do not store full payment card details ourselves.

Uploads and Submissions

You may upload files, images, or other materials for educational or administrative purposes. If such uploads contain personal data, we will process that data in accordance with this Privacy Policy.

Communications

Information you provide when contacting us, such as email messages, support requests, feedback, or inquiries.

B. Personal Data We Collect Automatically

When you use the Service, we automatically collect certain technical and usage data, including:

Device and Technical Information

Such as device type, browser type, operating system, IP address, and general system information.

Usage Data

Information about how you interact with the Service, including pages viewed, features used, dates and times of access, session duration, and interactions with content.

Logs and Diagnostic Data

Including error logs, performance data, and system activity records.

Cookies and Similar Technologies

We use cookies and similar technologies (such as pixels and analytics scripts) to operate the Service, remember preferences, understand usage patterns, and improve functionality. We may use tools such as Google Analytics for these purposes.

Approximate Location Information

Derived from IP address, used for security, fraud prevention, analytics, and service optimization.

C. Information About Minors

The Service is intended for students, including high-school–aged users. We do not knowingly collect personal data from children in violation of applicable laws. Where required, use of the Service by minors is based on parental awareness and consent as described in our Terms and Conditions.

If we become aware that personal data has been collected in violation of applicable child data protection laws, we will take appropriate steps to delete such data.

3. How We Use Personal Data

We use personal data for the following purposes:

• To provide, operate, and maintain the Service
• To create and manage user accounts
• To deliver educational features, analytics, AI-powered feedback, and personalized learning experiences
• To process payments and manage subscriptions
• To communicate with you, including service updates, support messages, and marketing communications (where permitted)
• To improve, analyze, and develop the Service, including research and product improvement
• To monitor usage, prevent abuse, cheating, fraud, and security incidents
• To enforce our Terms and Conditions and other policies
• To comply with legal obligations and protect our rights, users, and the public

We may aggregate or de-identify personal data so that it no longer identifies you and use such data for analytics, research, and service improvement purposes.

4. How We Share Personal Data

We may share personal data in the following circumstances:

Service Providers

With trusted third-party vendors who help us operate the Service, including hosting, cloud infrastructure, analytics, customer support, email delivery, payment processing, and security services. These providers process data only on our behalf and under contractual obligations.

Payment Processors

Payment transactions are handled by third-party processors (such as Polar.sh). Their processing of personal data is governed by their own privacy policies.

Legal and Compliance Purposes

Where required by law, legal process, or governmental request, or to protect the rights, safety, and property of PlaynTest, users, or others.

Business Transfers

In connection with a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of that transaction.

With Your Consent

When you explicitly consent to sharing your information.

We do not sell personal data or use it for cross-context behavioral advertising.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing the Service, complying with legal obligations, resolving disputes, and enforcing our agreements.

Retention periods vary depending on the type of data, its purpose, and applicable legal requirements. When personal data is no longer needed, we take reasonable steps to delete, anonymize, or de-identify it.

6. Data Security

We implement reasonable technical and organizational measures designed to protect personal data from unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet or electronic storage is completely secure. You use the Service at your own risk and are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including the right to:

• Access personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, you may contact us using the details below. We may request verification of your identity before responding.

We will not discriminate against you for exercising your privacy rights.

8. International Data Transfers

PlaynTest operates internationally. Your personal data may be processed in countries other than your country of residence, including jurisdictions with different data protection laws.

Where required by law, we use appropriate safeguards to ensure that international transfers of personal data comply with applicable legal requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

10. Contacting Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:

Email: founders@playntest.com

Telegram: @playntest_admin